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Warehouse Supervisor / Parts Coordinator

Warehouse Supervisor / Parts Coordinator in Queens, NY at ITW Food Equipment Group
Date Posted: 11/28/2018

Job Snapshot
+ Employee Type: Full-Time
+ Location: Queens, NY
+ Job Type: Management Warehouse
+ Experience: Not Specified
+ Date Posted: 11/28/2018
About Us
ITW?s Food Equipment segment
designs and manufactures advanced ware wash (dishwashing), cooking,
refrigeration, and food processing equipment and provides service for institutional,
industrial, restaurant, and retail customers around the world. ITW?s food
equipment businesses are highly branded with industry-leading positions
differentiated by innovation and unique, integrated service offerings. These
well-known brands meet the needs of their global customers by focusing on the
industry?s most critical issues and trends: sustainability, ease of use,
performance, and on-site service. At ITW Food Equipment Group, people and food are our passion. We believe great food brings people together, and the relationships we share feed our inspiration to be the best we can be for one another.
Our family of premium brands has been dedicated for more than a century to supporting those who are not only passionate about creating great food, but are inspired by the people they serve and come to know on a daily basis.
Key Brandings include:
ITW Food Equipment
Hobart Service
Job Description
Parts Coordinator II ? New York
Job Description
Due to continued growth, Hobart Service is looking for an experienced Parts Coordinator to join their team at their Long Island City, NY location.
This position is based in Long Island City, NY under close direction of the District Manager. The selected candidate will allocate and distribute parts and materials for service repairs and customer orders, handle parts orders, perform other assigned Parts Department functions, including inventory control of parts and materials in stock and on order. There will be frequent contact with Branch employees and constant contact with customers and other outside personnel, requiring more than ordinary courtesy and tact to establish and maintain good customer relations. You will have occasional work with confidential data where the effect of any disclosure may have an impact on the business.
General Duties:
+ Order parts for technicians and OTC customers
+ Identifying/researching parts
+ Shipping and receiving
+ Assisting walk in customers
+ Assisting technicians
+ Cycle counts inventories
+ Maintain inventory control system, including updating computer as required, and assist with audits conducted by company auditors. Requisition parts from Troy, including following up on purchase orders and correspondence involving back orders. Regularly update files.
+ Assist in the training and cross training of other individuals in the office.
+ Receive parts from Troy, including verifying with packing slips, matching parts invoices with purchase orders and packing slips. Process Return Apparatus Tags (RAT) involving warranty claims and verify Warranty and Maintenance automatic scale/wrapper credits.
+ Assist with replenishment of truck inventories and handle parts transfers to other Hobart Branches. Follow up on all pending credits and handle over-the-counter parts sales to walk-in customers.
+ Assist various job functions involved in tracking consignment as well as stocking and pulling parts and processing parts mail orders from customers.
+ Assist in preparing reports on order status, parts & material shortages as necessary. Keep abreast of new products and related parts required for various modifications and keep bulletins updated.
+ Handle telephone orders from customers for parts, including writing up orders, and quoting prices, or availability of parts, upon request.
+ Write up credits for returned merchandise and handle telephone requests from technicians.
+ Handle dispatching duties and shipping and receiving of products as assigned. Understand and perform all parts related activities required.
Minimum Qualifications:
+ Accredited High School diploma, Business or trade school or GED
+ 0-2 years Parts or clerical experience which includes any or all of the following: ordering, shipping, any receiving, parts sales and inventory control.
+ Handle competing/multiple priorities
+ Computer Skills: Microsoft Office products excel, Word, Outlook
+ Excellent verbal, written and interpersonal communication skills
Physical Requirements:
+ Required to sit for prolonged periods of time
+ Extensive periods of time on phone
+ Lifting 50-75 lbs with or without assistance
+ Climbing up to 8 ft with ladder
+ Kneeling, squatting, bending, pushing/pulling
+ Exposure to noise, heat, cold, slippery, wet conditions
+ OT as required
If you are a Parts Coordinator who feels comfortable and confident with the skills mentioned above, please apply today!
NO PHONE CALLS PLEASE
Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.
If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.
In accordance with the New York Fair Chance Ordinance, Hobart Service considers all qualified applicants with a criminal history.
ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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