Financial Aid Specialist

Queensborough Community College invites applications for a Financial Aid Specialist.
CUNY is an equal opportunity employer and is committed to increasing the diversity of its workforce. It welcomes nominations of, and applications from members of protected groups including minorities, women, veterans and individuals with disabilities, as well as others who would bring additional perspectives to the university?s mission. Candidates with demonstrated commitment to diversity and inclusiveness through their research, teaching and/or service are also encouraged to apply. One of the Queensborough Community College?s greatest strengths, and a necessary element of excellence, is the diversity of our community. We strive to attract and nurture a talented and diverse faculty and staff that proudly reflect the unique character of the local Queens community, the most diverse county in the United States
Reporting to the Associate Director of ASAP, the Financial Aid Specialist will be responsible for the following:
Verify federal financial aid files for those ASAP students who are ?selected for verification? by the US Department of Education in accordance with federal regulations, and make corrections, as needed, to finalize financial aid awards;
Monitor the financial aid packaging of all ASAP students to ensure that all ASAP Waivers are calculated correctly and work collaboratively with the ASAP Office and the Office of Financial Services to resolve any issues that arise;
Provide in-person counseling to ASAP students and parents regarding the financial aid process, the family?s specific situation and various financial aid and financing options available;
Collaboratively work with ASAP staff to coordinate outreach to students regarding the need to apply for Pell and TAP annually and complete all required verification, as needed, in a timely manner;
Conduct ASAP financial aid workshops, presentations and FAFSA Completion Sessions;
Analyze and report on financial aid activities;
Provide timely updates and accurate information to students and staff;
Represent the ASAP Office at various campus events, such as Open House, Orientation, New Student Welcomes and Summer/Winter ASAP Institutes;
Work evenings and weekends, as needed.
Bachelor's Degree and four years' related experience required.
Other Qualifications:
Knowledge of federal and state financial aid regulations, policies and procedures;
Strong understanding of the needs and challenges facing community college students from diverse urban backgrounds;
Demonstrated ability to work independently and as part of a team;
Experience using the Financial Aid module of an integrated student information system - the PeopleSoft Financial Aid module preferred;
Strong written, oral and interpersonal customer service skills, along with detail-oriented analytical problem ?solving abilities preferred;
Strong technical skills, including Word, Access and Excel - with advanced Excel technical skills and the ability to learn new systems as needed preferred;
Experience working in special programs and/or with a cohort model preferred.
Administers and supervises financial aid programs and operations.
Reviews contracts, disbursements, tuition and fees; validates student eligibility for various programs
Administers, monitors and troubleshoots CUNY financial aid systems as well as Federal and NY State systems in order to ensure integrity of student databases and timely and accurate delivery of funds
Assists CUNY staff, applicants, and students/families with advice on financial aid issues and eligibility
May review and reconcile student payroll processing
Represents the Financial Aid function at Admissions events; works with academic departments as well as Bursar, Registrar, Admissions and Computing offices to assure staff understand and implement financial aid processes correctly
Assists in the development and evaluation of Admissions processes
Prepares documentation, instructions, and materials in various media to support financial aid activities
Performs related duties as assigned.
Job Title Name: Financial Aid Specialist
Higher Education Assistant
Salary commensurate with education and experience.
CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.
Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information.
Candidates must provide a resume and cover letter.
November 6, 2018. Review of resumes to begin October 24, 2018.
CUNY Job Posting: Managerial/Professional
CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
Job Title: Financial Aid Specialist
Job ID: 19567
Location: Queensborough CC
Full/Part Time: Full-Time
Regular/Temporary: Regular

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